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voicemail

Triggered when a caller leaves a voicemail on one of your SIPSIM phone numbers. This typically happens after a missed incoming call when the caller is redirected to voicemail.

When This Event Fires

  • A caller leaves a voicemail message after a missed call
  • The voicemail is synced and available for playback

Payload

FieldTypeDescription
eventstringAlways "voicemail"
callerstringPhone number of the caller who left the voicemail
receiverstringSIPSIM phone number the voicemail was left on
timestringTimestamp of the event
pbx_idstringUnique call identifier in the PBX
durationintegerDuration of the voicemail in seconds
audio_pathstringURL to the voicemail recording

Example Payload

{
"event": "voicemail",
"caller": "+33612345678",
"receiver": "+33198765432",
"time": "2025-01-15T10:31:00Z",
"pbx_id": "call_abc123",
"duration": 15,
"audio_path": "https://app.sipsim.com/recordings/vm_abc123.mp3"
}
  • incoming_call_end — the missed call that preceded the voicemail (status MISSED or NOANSWER)
  • speech — if transcription is enabled, a transcription of the voicemail may follow