Skip to main content

incoming_call_start_chain_member_call

Triggered when an individual member of a dial chain starts ringing during an incoming call. If your phone number is configured with a dial chain (sequential or simultaneous ringing of multiple users/devices), this event fires for each member as they begin ringing.

When This Event Fires

  • An incoming call is being routed through a dial chain
  • A specific chain member's device starts ringing

Payload

FieldTypeDescription
eventstringAlways "incoming_call_start_chain_member_call"
callerstringOriginal caller phone number
receiverstringChain member's phone number or extension
timestringTimestamp of the event
pbx_idstringUnique call identifier in the PBX

Example Payload

{
"event": "incoming_call_start_chain_member_call",
"caller": "+33612345678",
"receiver": "+33198765001",
"time": "2025-01-15T10:30:02Z",
"pbx_id": "call_abc123"
}

Call Lifecycle

This event occurs after incoming_call_start and may fire multiple times — once for each chain member:

  1. incoming_call_start — call initiated
  2. incoming_call_start_chain_member_call — member starts ringing (repeated per member)
  3. incoming_call_end_chain_member_call — member stops ringing
  4. incoming_call_answer — call answered
  5. incoming_call_end — call completed